Shipping & Delivery

For Domestic Orders: Please click here to find the approximate deilivery time. Delivery time for stocked items from the date of order is approximately 2-5 business days. Delivery time for backorders to be confirmed.

For International Orders: Please click here to find the approximate deilivery time

Due to COVID-19 pandemic, we have implemented new rules and restrictions from Australian Government and World Health Organisation to ensure your order will arrive safe at your doorstep.

Our team, who are packing new orders or collecting and inspecting returns, have been provided with hand sanitizers, gloves and masks. Every team member must follow strict hygiene procedures and keep the physical distance at all times. To make it easier, we are organizing work in shifts. In addition, our warehouse and office are cleaned daily to mitigate the risk of transmitting the virus between our staff members and our customers.

We also are working closely with our delivery partners to ensure parcels arrive in the safest way possible. This includes drivers conducting contactless deliveries and following hygiene precautions as advised by local government and health authorities. Click on the links for further information around additional measures our delivery partners like Australia Post are doing to keep customers safe.

To receive your order contactless, please add a note to your order about how would you like to receive the order – Parcel Locker or left at the door.

If you are interested in shipping products to another country that is not on our list, please contact us.

Terms and Conditions:

  • After receiving an international order, Baccara Geva (Australia) will ship out the parcel within 1-2 business days and will send the tracking number to the client.
  • Our shipping partners are: Australia Post, Courier Please, Toll and TNT for domestic orders and Australia Post, DHL and FedEx for international orders.
  • International Orders may attract taxes and duties, payble by the customer.
  • Baccara Geva (Australia) does not refund international shipping costs and reserves the rights to deduct any return costs incurred from the total return amount for orders that are refused at customs.
  • Baccara Geva (Australia) are legally required to declare the full dollar value paid on the international shipments and must include an invoice for customs if they require it.
  • If you have any inquiries regarding delivery, please contact us.